Carlson customer service was very responsive and kept me informed of their process. The problem was resolved and the work was completed in a timely manner at a reasonable cost.

Great service and great people I usually work on my own stuff so expectations were high and the performance they delivered was even higher thanks again Carlson sports

Amazing bunch to deal with.a few new faces that seemed fairly green, but overall, it was a great experience. I love that Jennifer did a follow-up, to me, this is a sign that they want to improve to achieve customer satisfaction. Keep it, Jen, and crew. I don't see this type of service anymore.

Called Carlson when I blew a wheel bearing on my skidoo trailer...they were busy but said they could probably get me back on the road...the lady was very helpful and told me where they get their parts from so I just went and bought a whole new hub assembly and put it on myself...she even…

I had an appointment this morning for work on my sled. The mechanic called in sick and I had already driven a far distance to get there. A gentleman from the parts counter went above and beyond to ensure my sled was ready for the weekend and installed the required parts himself. I would highly…